Terms of sale

📄 Terms & Conditions

Welcome to Kimono-Japanese.com. By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before placing any order.

1. 🛍️ Product Information

We make every effort to provide accurate product descriptions, images, and specifications. However, slight variations in color, size, or design may occur due to lighting or manufacturing batches. These differences do not constitute grounds for a refund or complaint.

2. 💳 Orders & Payments

All orders must be paid in full at the time of purchase. We accept major credit/debit cards and secure online payment methods. Your payment information is encrypted and processed securely.

3. 📦 Shipping

Orders are shipped within 1 to 3 business days. Delivery times vary depending on the destination. For full details, please refer to our Shipping Policy.

4. 🔄 Returns & Exchanges

Due to hygiene and customization reasons, we do not accept returns or exchanges unless the item is damaged or incorrect. For more details, see our Return Policy.

5. 📬 Order Cancellations

You may cancel your order within 12 hours of purchase by contacting our support team. After this period, the order is processed and cannot be changed or cancelled.

6. 🚫 Refusal of Service

We reserve the right to refuse service to anyone for any reason at any time, particularly in cases of suspected fraud, abuse, or chargeback fraud attempts.

7. 🔐 Privacy

Your privacy is important to us. We collect only necessary data to process and fulfill your order. For more information, please review our Privacy Policy.

8. 📢 Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. It is your responsibility to check this page periodically for changes.

9. 📞 Contact

If you have any questions about these Terms & Conditions, please contact us at contact@kimono-japanese.com.